Service Request Helper

Identifies similar tickets and suggests next best steps to accelerate resolution
Suggests who can work on an ticket based on their experience
Generates responses to effectively communicate with help-seeker

Helpdesk support

 What steps should I take next?

 Help me draft a reply to send to a customer.

 Find people who worked on similar requests previously.

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Rovo is a human-AI collaboration tool that helps teams upskill and scale.