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Rovo FAQs
Billing & Subscriptions
Rovo is Atlassian’s AI-powered offering that leverages the Teamwork Graph to connect AI workflows to all your organizational knowledge, enabling personalized and actionable search, chat, agents, and studio workflows. |
Rovo, including search, chat, and studio apps as well as agents, is available to customers with a Premium or Enterprise Cloud plan of Jira, Confluence, Jira Service Management, or Teamwork Collection. |
To fully leverage all of the AI features of Rovo, including search, chat, agents, and studio, an Atlassian Cloud Premium or Enterprise plan is required. Rovo Data Center connectors for Confluence DC and Jira DC (coming soon) enable customers to centralize their organization’s knowledge using AI in the Cloud. However, a Premium or Enterprise Cloud subscription is necessary to maximize Rovo's AI capabilities. |
Atlassian subscriptions include two distinct quotas of Rovo usage. Please review the Rovo usage quotas for more information. |
Rovo will be automatically activated in your Standard, Premiere, and Enterprise Cloud subscriptions. You'll receive an email notification once it's added. To unlock the best Rovo experience, admins should follow the onboarding steps in this guide. |
We anticipate that all Standard, Premium and Enterprise Cloud subscribers will have Rovo added to their subscription by the end of 2025 or sooner. |
Trial Rovo
Customers can trial Rovo through a trial of our Premium or Enterprise plan of Jira, Confluence, and Jira Service Management. |
Terms of Service
The Atlassian Customer Agreement covers both Atlassian Intelligence and Rovo. Additionally, the policies and terms incorporated by reference in the Atlassian Customer Agreement, including the Privacy Policy, Acceptable Use Policy, Data Processing Addendum, Product-Specific Terms, govern your use of Atlassian Intelligence and Rovo. |
AI is available and automatically activated for all products on Premium and Enterprise plans. If you’re not ready for AI, organization admins can deactivate it. If you deactivate AI, Rovo's core apps like search and studio will still work, but AI-powered search and chat features will be unavailable. |