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Rovo FAQs

Billing & Subscriptions

What is Rovo? Copy link to heading Copied! Show

Rovo is Atlassian’s AI-powered offering that leverages the Teamwork Graph to connect AI workflows to all your organizational knowledge, enabling personalized and actionable search, chat, agents, and studio workflows.

How can I access Rovo? Copy link to heading Copied! Show

Rovo, including search, chat, and studio apps as well as agents, is available to customers with a Premium or Enterprise Cloud plan of Jira, Confluence, Jira Service Management, or Teamwork Collection.

My organization is currently using Data Center, is Rovo available to me? Copy link to heading Copied! Show

To fully leverage all of the AI features of Rovo, including search, chat, agents, and studio, an Atlassian Cloud Premium or Enterprise plan is required.

Rovo Data Center connectors for Confluence DC and Jira DC (coming soon) enable customers to centralize their organization’s knowledge using AI in the Cloud. However, a Premium or Enterprise Cloud subscription is necessary to maximize Rovo's AI capabilities.

What usage quota types are included in Rovo? Copy link to heading Copied! Show

Atlassian subscriptions include two distinct quotas of Rovo usage. Please review the Rovo usage quotas for more information.

Trial Rovo

Does Rovo offer a free trial? Copy link to heading Copied! Show

Customers can trial Rovo through a trial of our Premium or Enterprise plan of Jira, Confluence, and Jira Service Management.

Terms of Service

What terms of service apply to Rovo? Copy link to heading Copied! Show

The Atlassian Customer Agreement covers both Atlassian Intelligence and Rovo. Additionally, the policies and terms incorporated by reference in the Atlassian Customer Agreement, including the Privacy Policy, Acceptable Use Policy, Data Processing Addendum, Product-Specific Terms, govern your use of Atlassian Intelligence and Rovo.

Loom AI is governed by separate terms located on the Product-Specific Terms page.

Can I disable AI in my Atlassian subscriptions? Copy link to heading Copied! Show

AI is available and automatically activated for all products on Premium and Enterprise plans. If you’re not ready for AI, organization admins can deactivate it.

If you deactivate AI, Rovo's core apps like search and studio will still work, but AI-powered search and chat features will be unavailable.