5 essential tips for AI service management at high velocity

Join us to discover insights uncovered during Atlassian’s global AI-powered ITSM workshop, where we heard directly from teams like yours on practical strategies for tackling business challenges with AI. You’ll hear from Atlassian experts on the latest AI trends in service management so you can go from hype to high-performance.

Whether you’re in IT operations or IT support, and whether you deliver services to colleagues or customers, you’ve heard of AI's benefits. However, adopting AI requires balancing functional outcomes with governance, security, and data quality, making it hard to know how AI aligns with business objectives, or where to start. In this webinar you’ll:

  • Understand the value of AI for ITSM, including which business drivers benefit from it most, and how to build a business case for AI investment
  • Learn common challenges with AI implementation, such as governance and measuring impact, and how to overcome them
  • Discover how AI can power Enterprise Service Management, and unleash innovation across the entire company

Register now to join us live or to get a link to the on-demand recording so you can jumpstart your AI journey.

Speaker

Brooke Fishback

Senior Solutions Engineer, Atlassian

Brooke Fishback is a Senior Solutions Engineer at Atlassian who evangelizes modern ITSM processes with Jira Service Management as the foundation. She’s an accomplished practitioner demonstrating a versatile skill set across various domains including APM, AIOps, and ITSM. Brooke is dedicated to delivering customized solutions for her customers by aligning complex technical requirements with overarching business objectives, ensuring seamless integration and optimal results.