How IT Ops teams resolve issues faster with Atlassian Rovo
Drowning in alerts? Chasing root causes? Spending hours on postmortems no one reads? Join the webinar to learn how Atlassian’s Jira Service Management and Rovo transform IT Operations and Incident Management with AI, automation, and integrated workflows.
Discover how AI-driven workflows can redefine incident response—from detecting the first signal of trouble to full resolution and even prevention. In this session we’ll walk you through:
- How to build out your incident response workflows with automation, orchestration, and AI, to reduce manual work, speed up response times, and continuously improve.
- Atlassian’s latest AI-powered features for IT Ops teams like root cause analysis, alert grouping, incident summarization, automated PIRs, and stakeholder comms.
- Real-world examples that showcase impact, like how Vodeno, now part of the UniCredit Group, reduced incident resolution time from 1 week to 1 day with Jira Service Management and Rovo.
Don’t miss this opportunity to modernize your IT Operations and Incident Management practices!
Speaker
Paul Buffington
Lead Principal Solution Consultant, Atlassian
Paul Buffington is a transformational leader in Service Management, recognized for driving technology and operational excellence across global enterprises. With over 15 years of enterprise consulting experience—including the past decade at Atlassian—Paul partners with organizations to embrace modern Systems of Work that transform how service teams operate. He specializes in blending agile methodologies, DevOps frameworks, and ITIL4 practices to boost operational efficiency, enhance team agility, and accelerate service delivery.