What’s new in Jira Service Management from Team '25
Missed out on Team '25? Attended, but looking for a quick recap of all things Atlassian ITSM, or a chance to ask your questions? Join this 45-minute webinar to discover how Atlassian is revolutionizing service management with cutting-edge solutions designed for the digital-centric world. Learn how Jira Service Management empowers teams to deliver exceptional service experiences, whether through AI-powered support, HR Service Management, or DevOps connectivity.
Don't miss this opportunity to stay ahead in the rapidly evolving world of service management! Get the run-down from Atlassian product experts on the latest investments AND what’s coming soon in Jira Service Management, so you can empower your teams and connect Development, IT, and the business. In this session you can expect to hear about:
- Enhanced AI-powered employee support features like Virtual Service Agents, AI knowledge article creation, and new capabilities specifically for HR teams, from templates to help centers, that enable streamlined HR processes.
- Reimagined ITOps functionality, from using Jira Service Management with Compass, to using AI throughout the lifecycle of an incident to get to resolution faster.
- Continued improvements for service management at scale, including further enhancements to Assets.
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How Atlassian Solution Partners can help you with Jira Service Management implementation, migration, optimization, and custom solutions.
Register today to secure your spot and get the chance to ask Atlassian product leaders your questions!
Speakers
Ken Connally
Head of Technical Product Marketing, Atlassian
Ken Connally, Head Of Technical Product Marketing for IT Solutions, will be the featured presenter for our Jira Service Management Roadmap Webinar. Ken is the resident expert in all things ITSM on the IT Product Marketing team at Atlassian. A Bay Area native, he enjoys food, wine, disc golf and any excuse to visit a new place in the world.
Silvia Davis
Sr. Technical Product Marketing Manager, Assets & Data, Atlassian
Silvia Davis is an engaging technical product marketer with a strong background in DevOps and ITSM processes and tools. Her approach is consultative, emphasizing hands-on implementation and the simplification of complex technologies into practical solutions, helping customers overcome challenges.
At Atlassian, her current focus is on Jira Service Management Assets and Data Manager, leveraging her expertise to contribute significantly in these areas. Silvia loves the beach, enjoys hiking, and values sharing stories and good laughs with family and friends.
