Workshop: Let's build a Rovo Agent

Want to build your own Rovo Agent, but aren’t sure where to start? We've got you!
Join this interactive workshop where we dive into a powerful Rovo use case: improving resolution time with automated triage.

If you are experiencing any issues in registering, please re-open the form in an incognito window and re-submit your registration information. Thank you for your patience!

Here's what you'll get:

  • Your own Rovo Agent: Follow along and build a new Rovo agent by the end of the workshop.
  • Actionable insights: Come away with practical skills and practices that you can immediately apply to your work.
  • Best practices to improve resolution time: Learn how to harness the capabilities of Rovo and Automation for Jira to automatically route work to the appropriate teams, improving overall resolution time.
  • Expert guidance: Get your questions answered in real time by Atlassian AI experts while you learn to build a new agent.

This workshop is for you if:

  • You have access to Rovo.
  • You’re a project admin for a Jira/JSM project.
  • You want to understand the agent-building process.

Whether you're managing work in Jira or part of a high-volume ITSM team, this workshop is tailored to help you optimize your processes. Don't miss this chance to enhance your team's efficiency with the power of Rovo!

 

Speakers

Alex Gallien

Senior Technical Adoption Architect, Atlassian

Alex Gallien is a Senior Technical Adoption Architect at Atlassian, part of the Technical Adoption Success team focusing on AI implementation. He has over ten years of experience in the Atlassian world, from working as a Jira administrator to helping Atlassian's largest enterprise customers succeed through Advisory Services. Currently he’s focused on all things AI: automating away the tedium to allow teams like yours to focus on the work that matters most.

Jordan Newman

Senior Technical Adoption Architect, Atlassian

Jordan Newman is a Senior Technical Adoption Architect at Atlassian, specializing in automation, complex migrations, and driving cloud infrastructure to new heights. Jordan partners with Atlassian’s largest customers—focusing on Fortune 500 organizations—to help them navigate challenging migrations and maximize the value of their Atlassian investments. Now, Jordan is enabling teams to harness the power of AI and Rovo agents, leading high-impact initiatives like webinars, community outreach, and hands-on customer engagements.