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Cloud
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Product investments

Cloud product investments

Atlassian’s enterprise-grade Cloud provides you with the data protection, performance, and reliability your organization needs to operate securely at scale.

Jira

  • 50k users scale: Support for 50,000 users on a single instance of Jira.
  • List view in Jira Cloud Plans: Enhance efficiency with a list view to access cross-team Jira issue data in Cloud Plans. Easily view, manage, and make edits with quick in-line editing capabilities. (Premium, Enterprise) [Cloud Plans were formerly branded Advanced Roadmaps.]
  • Summary view in Jira Cloud Plans: Observe plan progress effortlessly and keep an eye on blockers with summary view in Jira Cloud Plans. Stay informed about current plan status and monitor your team’s efforts within a certain date range on one convenient display.
  • Priorities per project: Jira admins can associate different priorities for different projects, add or remove priorities in the default priority scheme, or create their own custom priority schemes.
  • Designs in Jira Figma Integration: Improve collaboration between design and engineering teams by incorporating designs into Jira issues. Receive notifications when a linked design is modified, search for linked designs using JQL, and establish automation rules triggered by linked designs.
  • Goals in Jira: Visualize team momentum towards desired outcomes by linking goals to epics and initiatives in Jira. Organize and sort work in Jira Cloud Plans based on goals in order to gain insights into efforts aimed at target objectives.
  • Automation rule builder using NLP: Automate your workflow by building rules using natural language in the Jira Cloud Automation rule builder, powered by Atlassian Intelligence.
  • AI chart Insights: AI-powered summaries that identify trends and highlight anomalies so you can more easily understand the data you view in Atlassian Analytics and take action
  • Data Shares: Export your Atlassian data from the Atlassian Data Lake to external business intelligence tools
  • Atlassian Data Lake new data sources: Integrated data from third-party DevOps tools (GitHub, Gitlab, Jenkins, CircleCI, and more) to blend with Jira data for more powerful engineering effectiveness reporting

Confluence

Jira Service Management

  • Virtual Service Agent for Jira Service Management (IT Service Management): Empower operations and support teams to deliver exceptional service at scale, fast, with our AI-powered virtual service agent for Slack.
  • Support for 3 million objects in Assets: Store up to 3 million objects within Assets.
  • Assets reporting for admins: Enable admins to analyze their Assets data and improve their decision-making with in-product reporting.

Jira:

In the past year, we’ve evolved Jira Cloud significantly to make it the best place to plan and track work across all types of teams. You can now align and visualize cross-functional work with more flexible views, speed up how you organize and engage with tasks with AI, and have more tools to administer and secure your Jira data.

  • Natural language search in Jira: Conduct basic or Jira Query Language (JQL) searches within the issue navigator using natural language.
  • AI-powered work suggestions (BETA): Identify obstacles to forward progress in your sprint or project with smart, actionable recommendations designed to eliminate bottlenecks - and keep work on track for timely delivery.
  • Summary view in Jira Cloud Plans: Observe plan progress effortlessly and keep an eye on blockers with summary view in Jira Cloud Plans. Stay informed about current plan status and monitor your team’s efforts within a certain date range, on one convenient display.
  • Priorities per project: Your administrators can create and assign various priorities to projects, modify or delete administrators have the ability to assign varying priorities to different projects, modify or delete priorities within the default priority scheme, and establish personalized priority schemes.
  • Approvals in workflows: Create step-specific approvals at key moments in workflows with a review and accountability mechanism. Reduce the incidence of downstream errors by implementing customizable approval protocols.
  • Cross-project hierarchy (above epic level): Create issue hierarchy connections and view cross-project hierarchies in Plans across projects. Epic-level issues from a team-managed project can switch to parent issues of a higher level issue type.
  • Real-time change tracking in product updates: Gain access to current updates on availability of new features in by utilizing real-time rollout data.

Confluence:

In the past year, Confluence Cloud has transformed into a source of truth for organizational knowledge. We’ve delivered new ways to create knowledge with whiteboards and databases, improved tools for knowledge discovery, enhanced admin experiences and enterprise-grade foundations, and a wave of new AI features for accelerated content creation, transformation, and sharing.

  • Bulk actions: Confluence administrators can manage their content base en masse with newly scaled page management tools.
  • Mission control: Gain greater oversight into key space and site-level activity and access actionable insights to better manage the health of your content, space, and site.
  • Company Hub: Generate a company hub or intranet with advanced customization and branding features for designing titles, content, and global navigation. Start quickly with a template or design your company hub from scratch.
  • Generative AI in the Editor: Communicate efficiently and effectively, so you can create value faster. Make content fit your workflow, ensure your writing is appropriate for the right audience, and refine it to be clear and concise.
  • Confluence Sandbox: Reliably test and experiment with Atlassian products before pushing changes to the production environment, without differences in performance, speed, and security.
  • Confluence Automation AI rule builder: Use AI to create automation rules within Confluence by using natural language to describe triggers and actions, allowing Atlassian Intelligence to translate your Automation needs into rules quickly.
  • New Confluence automation triggers & actions: Discover more Automation possibilities by exploring the new Confluence triggers & actions, along with enhancements to our integration capabilities with Jira - Create Action.

Jira Service Management:

In the past year, Jira Service Management has evolved significantly to meet the needs of modern IT teams. We've integrated advanced AI-powered support and operations features, added robust asset management capabilities, and enhanced overall functionality to drive more value for our customers.

  • 20k agents scale: Support for 20,000 agents on a single site of Jira Service Management.
  • Streamlined incident management experience: Alert, on-call, and incident management features, previously available through Opsgenie, are now integrated into the UI, allowing Dev and IT Ops teams to efficiently accelerate incident response directly from one central location.
  • End-to-end incident management via Slack: Bridge the gap between incident tickets on JSM and related Slack conversations. Collaborate seamlessly by updating incident statuses, and informing stakeholders directly from Slack. You can also send Slack messages directly to incidents in JSM.
  • Assets reporting for admins: Enable admins to analyze their Assets data and improve their decision-making with in-product reporting.
  • Virtual Service Agent for Jira Service Management (IT Service Management): Empower operations and support teams to deliver exceptional service at scale, fast, with our AI-powered virtual service agent for Slack.

Opsgenie

Since acquiring Opsgenie in 2018, Atlassian has invested deeply in embedding incident response capabilities within our ITSM portfolio. Today, Opsgenie customers can still enjoy standalone alerts and on-call capabilities, or leverage them as part of the expanded Jira Service Management toolset.

  • TISAX level 2 compliance: Compliance with regulations set by the German Association of the Automotive Industry (VDA).
  • In-product cookie controls: Registered users will have the ability to adjust their cookie settings and choose not to accept cookies that are deemed non-essential.

Atlassian Guard

Atlassian Guard is the next chapter of Atlassian Guard, our identity and access management product. In the past 12 months, we’ve continued to enrich our Standard edition with more data protection and access management tools, so you can secure the mission-critical work happening across Atlassian’s platform.

  • API Token Controls improvements: Enhance security and auditing logs by expanding administrator controls for API tokens, from a central location in Admin Hub that permits visibility into which users are utilizing which API tokens.
  • Block public links at the product instance level (Confluence): Your admins can block current and future public links at the product instance level for specific sites, protecting sharing on sensitive instances of Confluence.
  • App Access Rule - Select Spaces: Limit third-party Marketplace app access to certain content in selected projects or spaces.

Bitbucket

Since our last price change for Bitbucket Cloud in 2021, we’ve significantly invested in the product experience. New capabilities include:

  • Revamped Code Review UI: Dive deep into code reviews with an updated, more user-friendly tabular design that centers recent activity, including a dedicated diff tab for full-screen code reviews. View comments, approvals, and new commits easily and quickly. Respond to, resolve, and create tasks directly from comments within the activity feed.
  • Custom merge checks: Enforce code compliance by implementing customized criteria that pull requests must pass prior to merging.
  • AI-assisted pull request descriptions: Powered by Atlassian Intelligence, Bitbucket Cloud will automatically draft a pull request description based on the code changes being made.
  • Dynamic Pipelines: Manage CI/CD pipelines at scale by augmenting or replacing static YAML configurations with code-based dynamic logic, executed at runtime.
  • 99.9% SLAs
  • Forge and Compass integrations: Extensibility in your CI/CD pipelines through Forge allows you to generate new applications, and assemble a development component catalog that you can enrich with data across your toolchain in Compass.

Compass

Since GA, thousands of customers have adopted Compass as their internal developer platform to track all of their microservices in a central catalog, improve software health and engineering standards through consistent scorecards, and create a better developer experience.

  • Compass GA (General Availability): Compass moved from beta to GA in Oct '23. Empower engineering organizations to bring all of their teams and technology together to promote a healthy engineering culture, improve risk management and reliability, and increase developer velocity with Compass. Compass helps engineering teams of all sizes improve their developer experience with the following default capabilities:
    • Unified software component catalog
    • Health scorecards
    • Software templates
    • Extensibility
  • Global components in Jira powered by Compass: Jira customers using company-managed projects can upgrade the existing components capability. Manage various work items, like technical debt against the relevant software components, better with Compass components in Jira.
  • Optic Acquisition: Atlassian has acquired Optic, an API documentation and management tool that makes it easy for developers to publish accurate API docs, avoid breaking changes, and improve the design of their APIs. Optic will be integrated into Compass, Atlassian’s developer experience platform. This empowers Atlassian to provide every engineering organization with native API documentation and governance directly in Compass.