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What this means for server

In order to focus on delivering a world-class cloud experience, we’re ending the sale and support of our server licenses.

End of sale for new licenses

On February 2, 2021 PT, we will stop selling new licenses for our server products and cease new feature development in our server product line.

Three years of maintenance

If you have an existing server license, you can continue to renew and receive maintenance and support for your licenses until February 2, 2024 PT.

Updates to future pricing

On February 2, 2021 PT, we will increase the price of maintenance for existing server licenses to ensure the continued security and maintenance of our server platform.


What this means for Data Center

We will continue to offer and invest in the future of our self-managed enterprise edition, Data Center.

Unlock new native functionality

To meet your need for better collaboration and increased insights, we’re including some of our most powerful Atlassian apps and new features with Data Center subscriptions.

Bamboo Data Center

Recover quickly from outages and avoid losing build results with cold-standby based high availability and seamless restarts in Bamboo Data Center (coming soon).

Access to Priority Support

Get higher SLAs, faster triage, and faster resolutions for your critical applications with Priority Support for Data Center customers.

Updates to future pricing

On February 2, 2021 PT, we will increase the price of Data Center subscriptions to reflect the value of these investments.


This change won't happen overnight

We know it takes careful thought to evaluate your options and choose what’s right for you. Find out what changes are coming and get recommendations to help you prepare. 

All dates are in Pacific Time (PT)

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Announcement

We will announce the changes to our server and Data Center products. We recommend taking some time to assess the changes and learn what they mean for you.

End of sale for Atlassian apps included in Data Center

As part of the end of server sale and support, we are including several Atlassian-built apps and new functionality with a Data Center subscription:

  • Jira Software Data Center: Advanced Roadmaps (formerly Portfolio for Jira)
  • Confluence Data Center: Team Calendars for Confluence, Analytics for Confluence
  • Jira Service Management Data Center: Insight - Asset Management and Insight Discovery

After February 2, 2021 PT, server customers can no longer purchase or request a quote for any of these apps. These apps (or the equivalent native functionality) will only be available by moving to cloud or Data Center. If you have a valid quote, we will honor it for licenses purchased after this date.

End of new license sales

You can no longer purchase or request a quote for a new server product. We will honor valid quotes for licenses purchased after this date. 

Pricing changes take effect

New prices for server will go into effect. For existing licenses, the new pricing will apply to your next renewal term.

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Upgrading users

End of upgrades and downgrades

You can no longer upgrade or downgrade user tiers for your server products or apps. Upgrading or downgrading user tiers will only be available by moving to either cloud or Data Center.

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End of new app sales

You can no longer purchase new apps for your existing server licenses. App renewals are expected to be prorated with an end date of February 2, 2024 PT to match your server products' end of support date.

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End of support

Support and bug fixes will no longer be available for your server products and apps, and any renewals will be prorated to match this date.

We strongly recommend migrating to cloud or Data Center before the end of support.

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Announcement

We will announce the changes to our server and Data Center products. We recommend taking some time to assess the changes and learn what they mean for you.

Pricing changes take effect

New prices for Data Center will go into effect. For existing subscriptions, the new pricing will apply to your next renewal term.

Priority Support included

Priority Support will be included with Jira Software, Jira Service Management, Confluence, and Crowd Data Center, as well as Bitbucket Data Center for customers with 251 or more users.

New functionality included with Data Center

The following Atlassian-built apps and new functionality will be included with a Data Center subscription:

  • Jira Software Data Center: Advanced Roadmaps (formerly Portfolio for Jira)
  • Confluence Data Center: Team Calendars for Confluence, Analytics for Confluence
  • Jira Service Management Data Center: Insight - Asset Management, Insight Discovery

Note that unlocking this functionality may require installing the app (at no cost) or upgrading your instance. For more information, see our FAQs.

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Bamboo Data Center available

We plan to make Bamboo Data Center available in the near future. As details emerge, we will notify current Bamboo Server customers and continually update this timeline.

For more questions about the timing of changes, refer to our FAQs.

Find your path to cloud

See a personalized recommendation for where to start and how much it would cost if you moved your server portfolio to cloud.

Uploading to cloud

Evan Lerer

Director of Engineering

“We have large competitors, and we need to be smart about the technologies we use and where we spend our time. We trust Atlassian to help our team deliver world-class products.”

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How we’re helping with the transition

Use our collection of resources, tools, and offers to assess your options and make this transition seamless.

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Atlassian Migration Program (AMP)

Find the end-to-end tools, resources, and support you need to plan your migration to cloud.

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Data Center Migration Center

Deploy your products in a non-clustered or clustered architecture with our migration guides.

What's new

Get the latest news and updates on the server end of life, and what’s new in cloud and Data Center.

Webinar: Navigating the server end of life

Get guidance on your best path forward as we help you prepare strategically, technically, and financially.

Webinar: Our vision for the future of Data Center

See what we’ve shipped this last year in Data Center and what exciting new things we have planned on our roadmap.

Introducing Data Center Community licenses

Based on your feedback, we’re introducing Data Center Community subscriptions beginning February 2, 2021.

Data residency for Standard and Premium cloud plans

To help meet your data compliance needs, we’re including data residency in our Standard and Premium plans later this year.

Frequently asked questions

What changes are you making? Copy link to heading Copied! Show

For server

Effective February 2, 2021 PT, we stopped selling new licenses for our server products and ceased new feature development in our server product line. Existing server customers have access to maintenance and support for an additional three years, ending February 2, 2024 PT.

For Data Center

We’ll continue to offer Data Center and invest in new capabilities shared through our Data Center roadmap. In addition to continued investment in new features, we’ll look to make using cloud and Data Center together easier for you and your users through a more unified administration experience and improved integrations between the two offerings.

Pricing changes

Effective February 2, 2021 PT, the price of maintenance for existing server licenses and Data Center subscriptions increased. Learn how these changes affect you and compare your options:

Exceptions

  • You will still be able to purchase new licenses for Fisheye and Crucible, which remain in basic maintenance mode.
  • We plan to make Bamboo Data Center available in the future. As details emerge, we will notify current Bamboo Server customers and update our Data Center roadmap. Until further notice, you will still be able to purchase new licenses for Bamboo Server.
Which products does the end of life apply to? Copy link to heading Copied! Show

The end of life applies to:

  • Jira Software Server
  • Jira Core Server
  • Jira Service Management Server (formerly known as Jira Service Desk Server)
  • Confluence Server
  • Bitbucket Server
  • Crowd Server
  • Bamboo Server
  • Atlassian-built apps

Exceptions:

  • You will still be able to purchase new licenses for Fisheye and Crucible, which remain in basic maintenance mode.
  • We plan to make Bamboo Data Center available in the near future. As details emerge, we will notify current Bamboo Server customers and continually update this FAQ. Until further notice, you will still be able to purchase new licenses for Bamboo Server.
  • Existing customers can continue to purchase new Marketplace apps until February 2, 2023 PT. However, after February 2, 2024, Marketplace apps will reach end of support.
What are my options? Copy link to heading Copied! Show

Migrate to cloud (recommended)

By partnering with Atlassian on their move to cloud, customers have seen lower costs, reduced risk of downtime and security issues, and can focus on innovation over maintenance. To quickly compare costs and see your recommended path to cloud based on your server products, use our personalized recommendation tool.

Migrate to Data Center

For server customers who can’t move to cloud yet due to company mandate or need a multi-year transition, we recommend migrating to Data Center. To understand the benefits of Data Center and how to plan for a migration, start by visiting our migration center.

Continue on server or Data Center

With three years of server support and continued investment in Data Center, you have time to make your decision and develop a migration plan based on your requirements and our roadmap.

How long will you continue to offer Data Center? Copy link to heading Copied! Show

Atlassian has no plans at this time to end of life Data Center products. We understand that some customers have have business requirements that might prevent you from operating in cloud.

For these customers, we’ll continue to offer Data Center and invest in new capabilities shared through our Data Center roadmap. We will continue to build out the roadmap beyond the timelines currently published when we have new updates to share.

We recommend that customers who have requirements that currently prevent them from moving to the cloud watch our cloud roadmap to find out whether we’re working on the feature they need. If the feature a you need won’t be delivered before the end of support for Atlassian server products, we recommend moving to or staying on Data Center.

What if I can't move to cloud yet? Copy link to heading Copied! Show

For all customers

With three years before the end of support, you have plenty of time to evaluate our cloud offerings, coordinate internally, and prepare – there’s no need to act immediately.

If you can’t yet move because you’re waiting for a particular feature or compliance certification, we’re committed to delivering new features and improvements faster in cloud, and you may find we’re delivering on your requirements soon.

Take a look at our cloud roadmap and the Trust Center for additional information on compliance and security for Atlassian cloud products, and how our teams are expanding coverage to help you meet compliance needs.

For customers that need data residency

Available today: Currently, data residency is available today as part of our cloud Enterprise plan, which is best for our largest customers who also need additional administrative, security, and scale features.

Coming soon: We know having control over where your data is stored is a requirement for teams of all sizes. We’re excited to announce data residency will be included in our Standard and Premium cloud plans for Jira and Confluence by second half of 2021. Sign up for updates and learn more here.

You can also keep an eye on our cloud roadmap to see the latest updates, including data residency for additional locations, data residency for apps, and more.

For government customers

Atlassian is committed to helping government teams get things done faster, easier, and with greater security. We are also currently putting our cloud products through the FedRAMP compliance process.

For answers to more of your top questions, visit our FAQs.

What's next?

Let us guide you through your migration

Meeting the needs of all customers

Learn about the latest cloud capabilities and resources that help make the decision to move to cloud easier than ever

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Built for the enterprise

Learn about the key investments we’re making in cloud to meet enterprise standards.

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FedRAMP Moderate

Atlassian Cloud is “in process” to become FedRAMP Moderate authorized. See our timeline for authorization and how it aligns with your migration plan.

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Atlassian Guard

Our cloud security add-on that empowers you to protect your data, detect threats, and respond to risks before they become incidents.

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Cloud Enterprise

Atlassian’s plan that offers most advanced capabilities for flagship products - Jira Software, Confluence and Jira Service Management in the cloud.

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Support for Server products ended on Feb. 15, 2024

Server products and apps no longer receive technical support, security updates, and bug fixes for vulnerabilities.

Act now - unsupported software puts your org at risk

Remaining on Server is not recommended. Avoid costly data breaches and security risks. Unsupported licenses no longer have access to tech support, security updates, and bug fixes.

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Migrate to Cloud

Operate more efficiently and focus on innovation with seamless collaboration, better integrations, and native automation.

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Upgrade to Data Center

Maintain self-managed environments with security controls, performance at scale, and flexible infrastructure choices.

Resources to help you get started

We get that a migration is a big project. Here are some easy ways to kick off your journey.

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Build your migration plan

Follow our step-by-step recommendations on how to craft an effective migration plan, from assess to launch.

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Cloud migration demo

In this demo, we’ll give you a foundational understanding of what it means to migrate, a deep dive into the migration phases, and how you can get started.

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Claim your free trial

Evaluate cloud and plan your migration with a free trial for the remainder of your Data Center subscription.

I’m still on Server, where can I learn about my migration options?
  

In most cases, we recommend moving to our cloud now. By partnering with Atlassian on their move to Cloud, customers have seen lower costs, increased reliability, uptime, and security, and can focus on innovation over maintenance.

For customers with business requirements that prevent you from operating in Cloud, we also continue to offer Data Center.

If you need help, contact us, and we can help you understand where and how to get started.

My Server products are now unsupported. What can I do to remain supported?
  

We understand staying supported is a top priority. You have two options to move to a supported platform: Migrate to Cloud or upgrade to Data Center. Learn more about your options and how to take the next step.

Learn more about your options and how to take next steps.

I’m a Server customer who qualified for extended Server support with dual licensing. What support can I expect?
  

If you qualified for dual licensing and purchased a Cloud subscription between September 12, 2023, and February 15, 2024, you are eligible for extended Server support for up to 12 months. This offer was designed for larger, more complex Server customers to provide ample time for migration without the need to pay for both a Cloud subscription and a Server license simultaneously.

Atlassian will also continue to support Atlassian-owned apps such as Automation for Jira, Team Calendars for Confluence, Assets, and Assets Discovery. This support is also available for up to 12 months from the date of your Cloud subscription purchase, or until February 15, 2025, whichever comes first. Please note that there will not be any support provided for Advanced Roadmaps and Analytics for Confluence.

If you have a dual license, you can subscribe to receive e-mail updates for security patches, bug fixes and tech alerts. To ensure you are notified, update your preferences at: https://preferences.atlassian.com/

How can I compare costs for Cloud and Data Center?
  

With our personalized pricing calculator, quickly view costs and see your recommended next steps based on your current Data Center products.

Have questions about your migration?
We can help.