High-velocity service management at scale
Jira Service Management Cloud Enterprise secures and enables
Safeguard your data
Fortify your organization’s data with advanced security controls.
Scale with flexibility
Extend service across the enterprise with multi-site support to promote organizational autonomy while meeting global compliance requirements. Scale up to 20,000 agents on a single site and up to 150 unique sites in your Enterprise plan.
Analyze data your way
Speed up decision-making with custom analytics, and a unified data lake with full visibility into how your IT, Dev, and business teams work.
Comply with evolving requirements
Adapt to the evolving compliance landscape and meet the requirements for EBA, BaFin, and more.
Guaranteed reliability
Stay up-and-running with the highest level of support and fastest response times.
99.95% uptime SLA
24/7 Enterprise support
ENTERPRISE CUSTOMERS
Powering high-velocity teams
“Creating multiple instances without any additional costs allows you to segregate data for security reasons and accommodate multiple use cases with the same solution […] is totally in line with our idea of harmonizing our application landscape”
Tim Brutscher
Enterprise IT Architect
“Since we went live, we’ve been getting a 4.9/5 satisfaction score on average, which has been fantastic to see. With the previous solution, we had nothing but complaints.”
Ron Crompton
Head of Service Management
NOT READY FOR ENTERPRISE?
Explore Jira Service Management Cloud Premium
Premium gives you access to features like asset management and advanced incident management without the added scale and functionality that come with Enterprise.
Not ready for Cloud?
Jira Service Management Data Center
Learn about our on-premise option.