Service management templates
Empower any team to get started with a service experience in Jira Service Management with pre-configured request types, workflows, and automations.
IT service management
Intake requests, set up alerts, raise incidents, and fix issues quickly.
Advanced IT service management
Incident, change, and problem management with ITSM best practices.
HR service management
Manage onboarding and offboarding and respond to HR requests.
Customer service management
Deliver great service experiences for your external customers.
Marketing service management
Manage and track all your marketing requests.
Design service management
Manage and track all your design requests.
Explore more templates to supercharge teamwork
Empower everyone, on every team. Build, connect, and deliver your biggest ideas seamlessly across Atlassian apps using our complete collection of ready-made workflows.
Service management resources
Getting started guide
Everything you need to know about getting started with Jira Service Management.
Jira Service Management product guides
How to use Jira Service Management: guides, tutorials, and demos.
Jira Service Management demo
Choose specific features you’re interested in and we’ll personalize a demo for you.