Streamline
workflows
Collaborate with teams across HR, IT, finance, and more to get work done faster.
Give employees more autonomy
Let staff find help their way, whether via a portal, chat, virtual assistant, or self-serve knowledge base.
Centralize company knowldge
Create a single source of truth for policies and docs that is easy to update and impossible to ignore.
Collaborate faster
with AI
Use Rovo to search across all your apps (like Google Docs or SharePoint) and draft responses instantly.
Deliver outstanding employee experiences with Atlassian Teamwork and Service Collections
"With tools like Loom, we've simplified training and documentation creation for selected teams. Jira Service Management has transformed how we intake and manage work, and Confluence has elevated our Knowledge Management practices."
Emery Jordan
Program Manager, Technology Initiatives, The Wendy's Company
Enable a connected employee journey
Bring HR, IT, and other teams together with connected workflows that support employees from onboarding to offboarding – and every moment in between.
Provide an exceptional first impression to new hires
Deliver seamless employee experiences from day one. Orchestrate workflows across teams like HR and IT so that new hires have the right tools and access from the start.
Automate knowledge creation with AI
Stop chasing down subject matter experts. Use Rovo AI to draft Confluence articles from existing tickets and use Loom to record quick video updates that transform WIP docs into polished guides in seconds.
Track and respond to employee requests ASAP
Centralize intake so HR teams aren’t drowning in emails, inquiries, and redundant requests. Use queues and SLAs to prioritize responses. Handle sensitive requests with permissions that keep employee data secure.
Accelerate self-service knowledge management
Help employees find their own answers. With a company-wide intranet, employees get contextualized answers to questions using AI search, reducing ticket volume by up to 50%.
See it in action
See how Atlassian Teamwork Collection and Service Collection come together to power AI-driven onboarding, knowledge, and employee support.
2,000
questions answered
50%
more efficient
Organizations using Atlassian have reduced time to value for new employees by 50%.
Read how organizations are driving productivity and business outcomes with a unified platform.
"When we share knowledge across the org... we can start to break down silos and empower teams to get the most value from AI."
Molly Sands
Head of the Teamwork Lab
How HR and People teams are navigating the changing world of knowledge management
Read new research from Atlassian on the challenges HR teams face regarding distributed teams and AI adoption – and how to solve them.
Transform how your teams work
No need to wait for a big strategy shift. Try these four quick, practical ways to modernize your HR workflows right now.
Combine knowledge and service management
Turn AI into a productivity lever by reducing operational burden, centralizing service, and delivering measurable efficiency gains through automation.
Create seamless onboarding experiences for new hires
Turn onboarding from high-stakes and nerve-wrecking to smooth and easy, for both the teams that manage the process and the employees that experience it?
Learn how top teams work smarter
The Atlassian State of Teams report surveyed knowledge workers and executives for lessons on how to drive greater impact.
Try Atlassian's Teamwork and Service Collections
Unify HR service delivery, knowledge, and AI on one connected platform, built to scale employee experiences without adding complexity.