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Security and support to scale with your organization

As your teams grow, it’s important to scale on a platform you can trust. Confluence Premium provides the security and support needed to handle complex use cases and global teams. 

scale with confidence

How to scale with confidence with Confluence Premium?

Confluence Premium offers exceptional scalability with unlimited storage, ensuring your team has ample space for collaboration as it grows. It also provides a 99.9% availability SLA, financially backed with service credits, guaranteeing reliable access to your content and minimizing downtime.

In terms of support, Confluence Premium delivers 24/7 assistance from a dedicated Premium support team, with a commitment to one-hour response times for critical issues. This ensures that your team receives timely help and keeps operations running smoothly.

Confluence Premium also includes IP allowlisting to restrict access to trusted IP ranges, enhancing the protection and security of your sites. You can also use sandboxes to safely test new Confluence features, onboard and train new users, and evaluate new apps, without impacting your production environment.

Security and support to scale with you

Rest easy knowing your teams, data, and content are safe and secure

99.9% SLA uptime

Keep global teams productive with guaranteed uptime and financially backed service credits.

24/7 premium support

Get support around the clock from a dedicated team with 1-hour response times.

IP allowlisting

Improve security by limiting site access to trusted IP ranges.


Additional resources

Support services

How to use IP allowlisting

How to manage a sandbox